Independents, what's your overall satisfaction level when it comes to your electronic logging device's performance and provider customer service?

2 Comments

  • Mark D Campos - 5 years ago

    Leased using Peoplenet. Company tries to keep each module up-to-date. But I agree with John Steiner, when the system crashes in motion, it takes some time to reboot and get running again. When it does happen, there's a good 5 minutes or so roadside. A huge part of the reboot is to have navigation come back online.

    Although I have a dedicated navigation device, sometimes the routes provided are different from company navigation. When this happens, I can quickly visualize what's in front of me.

  • John Steiner - 6 years ago

    Broker one tablet. The replacement freeze up got to shut it off and start it up again 2 3x a day. This cost me 2 3 minutes every time.

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