When is a theater ethically bound to refund a ticket for a play or musical?

• When actors flub their lines.

• Never.

• When there are multiple problems throughout the show.

• When some or all of the performances are amateurish.

• When an understudy has to perform.

• Only if the performance can't be completed.

• When the show stinks.

• When a refund is requested.

• When there are serious technical break-downs.