Which ways have you used in the past year to communicate with your PCP? (choose all that apply) (Poll Closed)

  • Sending a fax
    3%
    11 votes

     
  • Sending a secure email
    7%
    26 votes

     
  • Sending a patient portal message
    41%
    150 votes

     
  • Signing and sending a document electronically (such as DocuSign)
    2%
    7 votes

     
  • Filling out PDF forms that are manually submitted online or by email
    3%
    11 votes

     
  • Sending unsecure email
    5%
    19 votes

     
  • Sending a text message
    1%
    5 votes

     
  • Visiting the office specifically to obtain, complete, or drop off paper forms
    9%
    34 votes

     
  • Filling out PDF forms that are then printed and mailed
    4%
    13 votes

     
  • Printing, completing, and scanning forms that are returned as an email attachment
    3%
    11 votes

     
  • Completing an online form
    13%
    46 votes

     
  • Filling out PDF forms that are then printed and delivered in person
    9%
    31 votes

     

6 Comments

  • Selection Bias - 11 months ago

    You might be hit with selection bias in this survey. Most people who read HIStalk are technology and/or healthcare savvy. If you were to run a similar survey near one of the rural areas, the results will be very different.

  • Infojoe44 - 11 months ago

    My physician uses Epic's patient portal and he & the CMA working with him are extremely quick. I've had questions answered and prescriptions addressed very quickly.

    Much, much easier than playing perpetual phone tag! For them and me.

  • Cosmos - 11 months ago

    I'm a healthy adult who hasn't seen or communicated with my PCP for the past 18 months, and even at my last visit, all communications were handled via face-to-face interactions (except for a check-in sheet). Therefore, I did not answer your poll.

    Little publicized fact - annual physicals are not always needed for healthy adults - reference
    https://www.ncbi.nlm.nih.gov/books/NBK82767/

  • Obfuscator - 11 months ago

    Careful Joan! You don't know where that phone has been!

  • Techie Patient - 11 months ago

    I rather enjoy the patient portal correspondence with my doc. My daily schedule and busy mommy lifestyle doesn't allow time for a phone call to ask for a new script, make an appointment or new lab orders. Remembering that I need those things at 5:30 am and pulling out my phone to type her a message to answer at her convenience while my husband is going on about his schedule and my 5-year-old is pulling at my shirt to make his breakfast is a blessing!

  • joan - 11 months ago

    Actually I normally just lick up the phone :)

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