What are your 3 biggest ITSM Implementation Obstacles or Challenges?
Misaligned Expectations
Lack of Consultative Approach/Guidance
Delivery
Best Practices
Scope Creep
Minor Configuration Improvements / Tweaking
Lack of Experience
Hardware Asset Management
Software Asset Management / License Reconciliation
Service Level Agreements (SLAs)
Automation
Integration
Self Service Portal
Service Request Offerings
Reports / Metrics / Dashboards
Asset Barcode Scanning
Procurement / Purchase Orders
Onboarding and Offboarding Workflows
Streamlining Workflows / Processes
Finding the Right Consultant
Select up to 3 answers.
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