I can tell you what my least favorite way to get an appointment is... The practice makes it on their own without consulting you for your availability and tells you when the appointment is.
Nick - 3 years ago
Another major point of friction in the healthcare system - in reality, all the above should be easily accessible and viable for those who prefer the different options but they are not.
The worst version IMHO is the call on the telephone and then working through multiple calendars (yours and the office location calendar and the doctors) to try and find something that works
Not Phishing - 3 years ago
In response to the "Choose a time from a web page" or "Choose a time from a mobile app", is it fair to call it my preferred approach when my major healthcare providers don't offer it?
mario - 3 years ago
The urgency of the appointment should be assessed by a trained person and in my opinion contactless appointments do not triage the need for the appointment.
I can tell you what my least favorite way to get an appointment is... The practice makes it on their own without consulting you for your availability and tells you when the appointment is.
Another major point of friction in the healthcare system - in reality, all the above should be easily accessible and viable for those who prefer the different options but they are not.
The worst version IMHO is the call on the telephone and then working through multiple calendars (yours and the office location calendar and the doctors) to try and find something that works
In response to the "Choose a time from a web page" or "Choose a time from a mobile app", is it fair to call it my preferred approach when my major healthcare providers don't offer it?
The urgency of the appointment should be assessed by a trained person and in my opinion contactless appointments do not triage the need for the appointment.
Thank you