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In your most recent ambulatory medical encounter in which you owed a co-pay, was it collected before you left? (Poll Closed)

Total Votes: 277

  • Lacy Underall - 1 year ago

    I have the opposite experience. No matter how many times I explain that I don’t have to pay the co-pay for my annual visit, they collect it anyway. Then they mail me a check refunding my co-pay at some point—usually months later.

  • Adam T - 1 year ago

    For my initial encounter it was collected before I was seen, but for the follow-ups it wasn't even brought up. On follow-up #3 I had to proactively ask to pay for #2 and #3 since I'd received a copay bill for #2 and wanted to square up.

  • Paul - 1 year ago

    It was paid before I arrived via the PHR.

  • Ted - 1 year ago

    It was collected before I was seen.

  • Jackie - 1 year ago

    It wasn't just collected before I left, it was collected before I was seen.

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