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Would you walk out of a medical practice without being seen if you saw a fax machine sitting at the check-in desk? (Poll Closed)

Total Votes: 317

  • RD - 8 months ago

    That would be silly. What I find much more offensive is going in for a clinic visit and being asked to fill out a multipage paper form, even though all lthat information is already in the Epic EMR that the clinic uses.

  • Still Used Way More Than You'd Think... - 8 months ago

    If you do NOT see a fax machine at the check-in desk, it just means they have it somewhere else in the office, or else they have their fax number routing through an e-Fax service, essentially just saving the step of grabbing the paper off of the fax machine to scan it. But they absolutely still send/receive faxes, you just don't always see (or more likely hear) the machine.

  • Anthony - 8 months ago

    I would be surprised if someone in the health tech community walked out (as a patient) because they saw a fax machine. Does that physical document to be scanned or manually entered change your perspective that much compared to a group using an electronic fax workflow?

    Of all the interoperability / technology ares to draw a line in the sand on, efax vs physical fax isn't one. It's like arguing over Crystal Clear Pepsi vs Regular Pepsi. Popular in the 90's...

  • Gary - 8 months ago

    Yes, because I too work in healthcare and I selectively choose where i go. Candidly, I have the option, and while many people do not have the same options I have, I take advantage of it and I choose to go elsewhere and have. This not a theoretical discussion for me. I 'own my own healthcare' has been my mantra for years, after 39 years of being in the business.

  • Printgeek - 8 months ago

    It’s called secure messaging, not faxing….

  • raven_smiles - 8 months ago

    No - only because I work in healthcare and know that there is an absurd amount of "communication" that happens via fax. But part of me dies every time I see faxes being used.

  • Jennifer - 8 months ago

    I can’t tell you how many faxes I received on my home computer (which received faxes), all from Humana. The office they were trying to reach was one digit off from my home number, and the only concern I heard was that I should change my home phone, to which I laughed in their ears. I took it to the security officer at my office who contacted those involved to finally get it stopped.

  • Bob - 8 months ago

    'Could you fax over a copy?'
    'No, I can't fax because of where I live'
    'Where do you live?'
    'The 21st century'

  • Bethany - 8 months ago

    I blame the industry overall rather than the individual clinic for still needing a fax machine. Even the most paperless organizations often have to continue receiving referrals from external/small clinics via fax

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