Most practices still use/require faxes, so do you really think they will implement AI in this century??
In light of last week's question, based on the amount of paper I must repetitively fill out at my primary care doctor, I'm confident that there's no AI, and less "I" overall in the back office.
I do think AI has been around a long time in the case of providing healthcare. Drug interactions, critical values, the Cochrane Library, etc. I understand it's not the same as asking Chat GPT to write a term paper. Maybe AI is too general a term to apply equally in all settings. I think clinical decision support was one of the first expressions of AI.