We could only vote for 1, but I would have selected 3 if it were an option. I'm frustrated with those who allowed hackers steal my personal data (specialist, insurance company and ambulance company).
Michael Justice - 4 weeks ago
Recently received emergent care in an Epic facility while out of town, and was able to get nearly immediate access to the medical record with various studies, etc. And could easily download the C-CDA and the PDF version. Unfortunately, the HCA associated providers back home that utilize Epic, albeit poorly in the owned physician network. I sent it via a Portal message to the PCP, who did not know how to get it to the provider in the same network that I was referred to, and separately to the specialist. When I tried to have them sent directly from the originating hospital, the IDN back home was not on the listed receiver list.
But truthfully it didn't matter, because the specialist had me complete a paper-based ROS and used that to guide the visit without every reading the hospital note.
MB - 4 weeks ago
PCP - Specialist communication (or lack thereof) is really frustrating. Just had my PCP tell me that the specialist (that they had referred me to) was wrong to tell me to stop taking a med, due to updated labs positive changes. I looped my PCP in to keep them informed on the med change, and now I am faced with trying to reconcile two different provider instructions. When I went for an associated procedure, the nurse (after hearing my story) advised "we fight these same fights every day. The system is broken." I wholeheartedly agree!
JT - 4 weeks ago
The ridiculous, inefficient process currently in place does not allow patients to easily 'price shop' or compare prices of a prescription across different pharmacies. And, as we know, these costs can vary widely from one pharmacy to the next. So frustrating.
We could only vote for 1, but I would have selected 3 if it were an option. I'm frustrated with those who allowed hackers steal my personal data (specialist, insurance company and ambulance company).
Recently received emergent care in an Epic facility while out of town, and was able to get nearly immediate access to the medical record with various studies, etc. And could easily download the C-CDA and the PDF version. Unfortunately, the HCA associated providers back home that utilize Epic, albeit poorly in the owned physician network. I sent it via a Portal message to the PCP, who did not know how to get it to the provider in the same network that I was referred to, and separately to the specialist. When I tried to have them sent directly from the originating hospital, the IDN back home was not on the listed receiver list.
But truthfully it didn't matter, because the specialist had me complete a paper-based ROS and used that to guide the visit without every reading the hospital note.
PCP - Specialist communication (or lack thereof) is really frustrating. Just had my PCP tell me that the specialist (that they had referred me to) was wrong to tell me to stop taking a med, due to updated labs positive changes. I looped my PCP in to keep them informed on the med change, and now I am faced with trying to reconcile two different provider instructions. When I went for an associated procedure, the nurse (after hearing my story) advised "we fight these same fights every day. The system is broken." I wholeheartedly agree!
The ridiculous, inefficient process currently in place does not allow patients to easily 'price shop' or compare prices of a prescription across different pharmacies. And, as we know, these costs can vary widely from one pharmacy to the next. So frustrating.