What changes to an e-commerce store result in lost business? (pick 2) (poll 5324622)

What changes to an e-commerce store result in lost business? (pick 2)

Company policies related to returns and/or refunds

Redefinition of customer service policies and processes

Shipping price policy changes

Shift in SEO and SEM procedures

Changing domain names

Changing product page URLs

Providing too much info at checkout

Changing item descriptions and copywriting

Changing or moving the Buy Now or Add to Cart buttons (not based on testing)

Changing payment gateway, cart, or host of either

Dealing with online reputation issues

Redesigning the site to increase conversions but without specific objectives

Selling ad space on unused page real estate

Not being upfront about policies or purchase restrictions

Other:

Select up to 2 answers.

Vote View Results

See this poll on: https://poll.fm/5324622/embed