What changes to an e-commerce store result in lost business? (pick 2)

  • Company policies related to returns and/or refunds
    4%

     
  • Redefinition of customer service policies and processes
    0%

     
  • Shipping price policy changes
    4%

     
  • Shift in SEO and SEM procedures
    4%

     
  • Changing domain names
    21%

     
  • Changing product page URLs
    17%

     
  • Providing too much info at checkout
    13%

     
  • Changing item descriptions and copywriting
    0%

     
  • Changing or moving the Buy Now or Add to Cart buttons (not based on testing)
    4%

     
  • Changing payment gateway, cart, or host of either
    8%

     
  • Dealing with online reputation issues
    4%

     
  • Redesigning the site to increase conversions but without specific objectives
    4%

     
  • Selling ad space on unused page real estate
    0%

     
  • Not being upfront about policies or purchase restrictions
    17%

     
  • Other
    0%

Poll posted 8 years ago.

Create your own.

Opinions! We all have them. Find out what people really think with polls and surveys from Crowdsignal.com

Leave a Comment

0/4000 chars


Submit Comment