What problems do you have using analytics and customer data to make decisions?
None, our tools are in place and enable our decision making.
We have working tools, but I know they are not fully utilized.
We have tools in place and data collected, but we find it difficult to make decisions.
Our data is in different silos/systems and we really need to bring it together better.
We still are not collecting the right data to make good decisions.
Our problem is understanding the data or creating the right views.
Other:
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