If you have ever posted something negative about a brand on social media, what did you hope to accomplish?
Get some sort of a "we'll fix it" response back from the brand
Make friends and family aware so they don't make the same mistake
Publicly get back at the brand, hurt them in some way
Connect yourself to other consumers with the same issue
Nothing. Just a great place to vent
Create something viral
Other
Select up to 3 answers.
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