What would customers appreciate most in cross customer interaction during an online purchasing process? (select up to 5)
Ask other customers questions about the meaning of the specifications of the product.
Publish their own opinion about a product to other customers.
Ask other customers for their opinion about a product.
Ask other customers advice about specific elements of usage , match or quality.
Publish their own opinion about the service of the company to other customers.
Ask others about their opinion about the service of the company.
Ask other customers advice about how to handle specific issues.
Publish their own opinion about the ecommerce website.
Ask other customers information about where to find the information they are looking for.
Ask other customers about competing websites.
Chitchat about anything
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