Loading/unloading time has always been an issue. I've waited from 3/4 of an hour, to 8 hours, depending on the type of vendor. If these vendors were back charged, I'd be willing to bet they'd be a little more efficient at driver detention time.
Ridiculous, they always blame on the driver, sick of it, atention,they need to regulated shoppers and receivers max top 2 hrs or pay detention to the drivers and a fee to dot for holding drivers on the 14 he rule,then brokers pretend that you drive 600 miles and be there on the receivers on time ,really, I am not a robot, I got to stop, eat, go to the bathroom take a shower, fuel ,etc..guys get real, it won't happened safe...
With groceries that require lumpers, which to me should be illegal anyway, I've waited 7-8 hrs to get unloaded. The union shops, instead of staggering their lunch breaks, they all leave and go to lunch at the same time while you sit there and wait. Many other companies I've had appointment times for still never get to you for hours on end. Some people that are on e-logs now will really have problems with this. There are times that they've held us over for loading for so many hours that you can't help but be late getting to your drop. Some of our drops back charge you, which shouldn't be the case when you can't get loaded on time to begin with. All faults always lie on the driver, never on the shipper. Someone needs to do something to start putting the responsibility on the shipper or allowing the shipper to be the one charged for your time. Those lumper fees need to go too! I don't feel that anyone should have to pay out of their pocket to deliver a load to the company that ordered it! I'd give anything to be paid what a lumper makes!
I've been in vans, reefers and flatbeds. Each division has their own time problems. A lot of the shippers/receivers do or do not understand the rules and federal regulations. Especially when you've started your day early hoping for a quick load or unload. You eventually get screwed when you sit over 3-5 hours waiting. It doesn't matter if you are on time or late.
That is one of the positive parts of being on a Reefer division is the wait time is not as long than dry van division. I say my average is 1-2 hours. :)
Most detention occurs at facilities with third party receivers or Lumpers. Instead of just signing for the pallet count, they detain the driver while performing full receiving functions. Eliminating this aspect would free the driver and carrier to move on to the next load. Driver shorted percentages would fall as a result. I am frankly surprised the major carriers haven't banded together to put a stop to this practice.
This has been a growing problem What makes it worse drivers don't get paid for loss of hours and that means less pay to drivers . Then the company cannot accept responsibility for loosing drivers to other companies that pay some kind of detection.and the shipping company won't pay the company for the loss of time and equipment.come on people it's a business wondering how they would feel if the truck was in a doc with their freight and the driver told them they couldn't touch the freight for 3hrs.!!!????