How much have you completed the key highlights of accessibility-readiness in your workplace/services/environment?

Documentation 19%
Set up policies, practices, and procedures (i.e. accessible customer service, assistive devices, service animals and support persons) 15%
Train staff (employees and volunteers) 15%
Reporting 12%
Implementation of Accessibility Guidelines (i.e. Accessibility Canada Act [Bill C-81], Accessibility Ontarians Disability Act, 2005, Web Content Accessibility Guidelines 2.0, Universal Design for Learning 2.0, and Universal User Design Guidelines 2.0) 12%
Integrated Accessibility Standards Regulation (i.e. Information and Communications, Employment, and Transportation) 12%
Communication (i.e. consider a person's disability, admission fees, temporary disruptions, feedback) 8%
Consider accessibility when designing, procuring, or acquiring self-service kiosks 8%

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