Do you have a formal customer service policy?

Poll choices

  • Joyce Schlosser - 3 years ago

    We have our policy "Rules & Regulations" we give a copy to each new customer that signs up for service.

  • Leslie Carver - 3 years ago

    We do have a written policy and we keep it up to date. Sometimes there's an unwritten procedure that we follow that is rarely questioned, but if it becomes an issue we'll add it to the written policy. This is provided to all new customers, it gets mailed to all customers once a year, and it's posted on our website.

Leave a Comment

0/4000 chars

Submit Comment